New arrivals

Frequently asked questions

• How often is the catalogue updated?

  Several times a week, in sync with vendor releases and new references negotiated with our suppliers. A new arrival stays on this page while it's recent, then rolls into its standard catalogue category.

• Are new arrivals immediately available?

  Yes for most of them, within 24 to 72 hours depending on our local stock and the central warehouse. A few freshly announced references may be on pre-order with an indicative shipping date shown on the product page.

• Should I wait for the product to be tested before ordering?

  Usually not: most new arrivals are evolutions of existing lines (new CPU generation, refresh of a pro model), so the risk is low. For a multi-seat rollout or a structuring project, we can share field feedback or arrange a demo on request.

• Do new arrivals carry the same warranty?

  Yes. The warranty is the manufacturer's, identical to the rest of our catalogue (usually 1 to 3 years depending on the line, up to 5 years on some pro gear). No restriction because the product is new.

• Are new arrivals more expensive?

  Not systematically. New arrivals follow the manufacturer's current pricing grid, and we apply our usual pro discounts. If you're comparing a new generation to the older one still in stock, we can quote the difference for you.

• How can I be notified without visiting the page?

  Regular customers receive targeted recommendations by email when something relevant to their fleet is released. Otherwise the simplest is this page or our Google Shopping feed.