IT services provider in Charente-Maritime (17)

Based in La Rochelle, we operate throughout Charente-Maritime to equip, install and maintain the IT systems of businesses, associations, schools, public bodies and individuals across the department. Advice, IT hardware supply, on-site deployment, managed services and Chorus Pro invoicing for the public sector.

REZO is a La Rochelle-based company that knows the local economic fabric, from the coast to the inland basins. We work with industrial micro-businesses, service SMEs, professional practices, associations, schools and public bodies throughout Charente-Maritime, and this department-wide positioning demands both responsiveness on daily journeys and a logistical organisation suited to more distant areas. Our home area, La Rochelle, remains an advantage: it places us less than an hour from most of department 17's business hubs.

Working with us means dealing with a single point of contact who follows your file from one order to the next. No impersonal call centre, no change of contact with each new request, no ticket dropping into an unknown queue. This relational continuity makes the difference over time, particularly for clients under a maintenance or managed services contract, for whom a fine-grained understanding of the equipment matters as much as raw technical skills.

IT hardware supply covers all the equipment of a professional organisation: workstations, laptops, monitors, professional printers, consumables, servers, NAS units, switches, Wi-Fi access points, patch cabinets, cabling, software and licences. Our catalogue is broad and delivery reaches everywhere in Charente-Maritime within 24 to 72 hours depending on product availability, including the islands.

On-site installation and commissioning is the natural extension of supply. We prepare your hardware upstream (system image, domain integration, network settings, inventory tagging) then we step in on site for commissioning, whether it's a single workstation in Royan or a complete hardware refresh in Saintes. The method adapts to the size of the project; for the details, see our services.

Maintenance and managed services rely on bespoke contracts, with remote monitoring, remote maintenance, incident management, backups, antivirus and updates. For organisations wishing to outsource their entire IT, our full managed services offering takes over your IT department day to day. Find the complete list on the services page.

A network audit proves valuable before a relocation, a switch to fibre, a multi-site Wi-Fi project, a compliance upgrade or a server consolidation. We audit your wired and Wi-Fi network, we size the upgrades, we identify security risks and we produce costed recommendations ready to use for your annual budget. Details on the services page.

We work on site throughout the department. Our main area covers La Rochelle and its conurbation, Rochefort and the Rochefort area, Royan and the Côte de Beauté, Saintes and the Saintes basin, Saint-Jean-d'Angély, Surgères and the Aunis area, as well as Marans and the edges of the Poitevin marsh. For more rural areas, we also travel to Haute-Saintonge around Jonzac, along the coast between Fouras and La Tremblade, and inland between Aulnay-de-Saintonge and Matha.

The islands are not forgotten. On the Île de Ré, we work in Saint-Martin, La Flotte, Ars-en-Ré, Le Bois-Plage, Rivedoux, Sainte-Marie and La Couarde. On the Île d'Oléron, we cover Saint-Pierre, Le Château, Dolus, Saint-Trojan, Saint-Denis and Saint-Georges. The specific logistical conditions of the islands (bridge, schedules, tides) are built into the scheduling of interventions to avoid unpleasant surprises. For a service more focused on the department's main city, see our IT services in La Rochelle page, and for regional multi-site organisations, refer to our IT services in Nouvelle-Aquitaine page.

The department's micro-businesses, SMEs and mid-caps find in us a partner able to handle both the refresh of a five-workstation fleet and the deployment of multi-site Wi-Fi across four branches. Tradespeople, retailers, industrial SMEs, agencies and professional practices: we adapt to the size and nature of your activity, with 30-day deferred payment for approved clients. Details on the businesses page.

Associations benefit from support designed for constrained budgets: equipping the head office, refurbished hardware where it makes sense, support on collaborative tools and compliant invoices for your accounts; see the associations page. Schools and training organisations turn to us to equip their computer rooms, their mobile classroom sets, their projectors, their interactive displays and their educational software, as detailed on the schools and training page. Finally, we support town halls, inter-municipal authorities and public bodies with Chorus Pro invoicing, the ability to respond to public tenders and to provide a technical statement; see the public bodies page.

We support many of the department's public bodies in their IT purchases. Invoices are submitted to Chorus Pro in the compliant format, with commitment number and service code included on request. Quotes are issued on the basis of a purchase order received by email or post, in a format suited to the approval circuit specific to each public organisation, which avoids needless back-and-forth between the purchasing department and accounting.

For formal consultations, whether MAPA or framework purchase-order contracts, we respond with all the standard documents requested: Kbis, tax and social security certificates, bank details, professional insurance certificate, and a technical statement tailored to the consultation. Mention the consultation's reference number in your request for priority handling of your file.

A project always starts with a first exchange, by phone, email or via the contact form, with a reply within 24 business hours as a proposal or a request for clarification. For more structuring projects, we travel everywhere in the department to survey the existing setup, scope the perimeter and size the solution as precisely as possible. This visit avoids rough quotes and unpleasant surprises mid-project.

Then comes the operational phase. We prepare the hardware, we arrange delivery within 24 to 72 hours, and we install either directly on site or in a hybrid mode with upstream preparation followed by a final shipment, depending on your preference. Follow-up then takes over with the legal and manufacturer warranties, RMA handling, remote support and on-site interventions throughout the department when needed.