IT partner in Nouvelle-Aquitaine

Based in La Rochelle, we support professionals throughout Nouvelle-Aquitaine with their IT needs. IT hardware supply with fast delivery across the whole region, on-site interventions in La Rochelle and within a 100 km radius, remote maintenance and managed services everywhere in the region.

REZO is a human-scale Nouvelle-Aquitaine company. We work with micro-businesses, SMEs, associations, schools and public bodies established across the whole regional territory, from Poitiers to Bayonne and from Royan to Limoges. Our catalogue, our stock and our technical teams are sized to meet the region's demands with a constant concern for responsiveness and human proximity, without falling into the distant relationship typical of large national players.

We favour a simple, readable model: a single point of contact who knows your file, transparent prices shown excl. and incl. VAT, quotes issued within 24 business hours, and remote monitoring included for clients under contract. You don't need to call a premium number or wait in a queue to get an answer to a technical question. This way of working is possible because we master the entire chain, from advice through to support, with no needless intermediary.

Delivery covers the whole regional territory within 24 to 72 hours depending on product availability. Shipping goes through national carriers with online tracking, and you can choose delivery to a pickup point or directly on site according to your preferences and your internal organisation. This logistics setup lets us serve both a client in Bordeaux and a public body in Creuse, with the same quality of follow-up.

Delivery is free from 150 EUR excl. VAT in mainland France for parcels up to 10 kg, otherwise charged by weight (from 7.90 EUR excl. VAT for small shipments up to 169.90 EUR excl. VAT for very heavy parcels), calculated automatically at checkout. Products are stored with our logistics partners and shipped daily, which lets us keep short lead times even across a broad catalogue. For urgent orders or coordinated deliveries to several sites simultaneously, we arrange express delivery or a dedicated rollout plan on quote.

For services that require a physical presence, such as server installation, structured cabling, multi-point Wi-Fi deployment, an in-depth field audit or classroom training, we intervene directly on site within a radius of about 100 km around La Rochelle. This area covers the whole of Charente-Maritime, part of the Vendée around Les Sables-d'Olonne and Fontenay-le-Comte, the Deux-Sèvres around Niort, the Charente around Angoulême, and northern Gironde around Blaye.

For more distant clients, in Bordeaux, Poitiers, Limoges, Pau or Bayonne, several options are possible. Either a visit on quote with travel charged by the kilometre, suited to one-off, high-value projects. Or a combination of delivery plus remote installation by remote access, which suits the majority of standard rollouts. Or a partnership with a trusted local technician, for multi-site maintenance contracts requiring frequent interventions in a distant area. Let's discuss together the most relevant option based on your project and your expected intervention frequency.

Most IT incidents are now resolved remotely. Secure remote access to workstations, diagnostics, incident resolution, software installation, system updates, backups, equipment monitoring: these services are available everywhere in Nouvelle-Aquitaine with no difference in service quality between a client in La Rochelle and a client in Bayonne or Brive. Our remote maintenance platform works identically regardless of geographical location, and our technicians are reachable during the same hours for all contracts.

We also offer full managed services contracts, with formal commitments on response times, equipment availability, backup continuity and monitoring coverage. For physical interventions that cannot be handled remotely, a travel fee is set out in the contract according to your location, which guarantees budget predictability over the year, with no unexpected additional invoices.

The catalogue covers all the IT needs of a professional organisation. For fixed workstations, towers, mini-PCs and workstations, see the desktop computers category. For mobility, ultraportables, mobile workstations and 2-in-1s, refer to laptops. On the display side, you'll find monitors, interactive displays and projectors on the displays and projection page, and on the office productivity side, laser printers, multifunction devices and scanners are grouped on the printing and scanning page.

For networking equipment, our switches, Wi-Fi access points, routers and patch cabinet categories cover all the components of a modern infrastructure. On the software side, the software and licences page brings together Microsoft licences, antivirus and collaborative tools that we resell with associated support. For any specific configuration or quote request on a large volume, go directly through our quote request form.

We deliver and operate across all twelve departments of Nouvelle-Aquitaine. Charente-Maritime is our home department, with La Rochelle as our reference city; for more details, see our IT services in Charente-Maritime page and the page dedicated to IT services in La Rochelle. To the north, we cover the Vienne around Poitiers and Châtellerault, the Deux-Sèvres around Niort, Parthenay and Bressuire, and the Charente around Angoulême and Cognac.

To the south-west, we serve the Gironde around Bordeaux, Arcachon and Libourne, the Dordogne around Périgueux, Bergerac and Sarlat, the Lot-et-Garonne around Agen and Villeneuve-sur-Lot, the Landes around Mont-de-Marsan and Dax, and the Pyrénées-Atlantiques around Pau, Bayonne and Biarritz. To the east of the region, the Haute-Vienne around Limoges, the Corrèze around Tulle and Brive-la-Gaillarde and the Creuse around Guéret and Aubusson complete our regional service area.

Our clients are as varied as the regional economic fabric. For the region's micro-businesses, SMEs and mid-caps, we handle hardware refreshes, servers, multi-site Wi-Fi and 30-day deferred payment for approved clients; see the businesses page. Associations benefit from budget-controlled equipment with refurbished hardware where it makes sense and support on collaborative tools, as detailed on the associations page.

The region's schools and training organisations turn to us for their computer rooms, their mobile classroom sets, their projectors and their interactive displays, as explained on the schools and training page. Finally, town halls, inter-municipal authorities and public bodies benefit from Chorus Pro invoicing, support on public tenders and a technical statement provided on request; see the public bodies page.